quis
The Questionnaire for User Interaction Satisfaction (QUIS) is a measurement tool designed to assess a computer user's subjective satisfaction with the human-computer interface. The QUIS contains measures of overall system satisfaction and specific interface factors such as screen visibility, terminology and system information, learning factors, and system capabilities. This library includes six components, one for each individual dimension, as well as a sequence containing all dimensions.
Reference
J. P. Chin, V. A. Diehl, and K. L. Norman, “Development of an instrument measuring user satisfaction of the human-computer interface,” in Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '88), New York, NY, USA: ACM, 1988, pp. 213–218.
J. P. Chin, K. L. Norman, and B. Shneiderman, “Subjective user evaluation of CF PASCAL programming tools,” Human-Computer Interaction Laboratory, Center for Automation Research, University of Maryland, College Park, MD, USA, Tech. Rep. CAR-TR-304, 1987.
B. D. Harper and K. L. Norman, “Improving user satisfaction: The Questionnaire for User Interaction Satisfaction version 5.5,” in Proceedings of the 1st Annual Mid-Atlantic Human Factors Conference, Virginia Beach, VA, USA, 1993, pp. 224–228.
DOI: 10.1145/57167.57203
Link: https://isr.umd.edu/news/story/quis-questionnaire-for-user-interaction-satisfaction-70-isr-ip
Available Components
- learning
- overall
- screen
- system-capabilities
- terminology-and-system-information
- usability-and-ui
Available Sequences
- 6-dimensions